Privacy Policy
Privacy Policy of My Projectz
At My Projectz, we are committed to protecting the privacy and security of our clients’ and website visitors’ information. This privacy policy outlines how we collect, use, and safeguard your personal data in compliance with the UK GDPR and the Data Protection Act 2018.
Information We Collect
Personal Information: We may collect personal information such as your name, email address, phone number, and any other information you provide when you use our services, contact us, or interact with our website.
Usage Data: We collect information on how our services and website are accessed and used. This data may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages you visit, the time and date of your visit, and other diagnostic data.
How We Use Your Information
- To provide and maintain our services.
- To notify you about changes to our services.
- To allow you to participate in interactive features when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our services.
- To monitor the usage of our services.
- To detect, prevent, and address technical issues.
- To provide you with news, special offers, and general information about other goods, services, and events which we offer.
Data Sharing and Disclosure
- We do not sell or rent your personal data to third parties.
- We may disclose your personal data to third-party service providers who perform services for us and require access to such information to do that work.
- We may disclose your personal data where required to do so by law or in response to valid requests by public authorities.
Data Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.
Your Data Protection Rights
Under UK data protection law, you may have the following rights in relation to your personal data, depending on the circumstances and the lawful basis on which we process your information:
- Right to be informed – You have the right to understand how and why we collect and use your personal data.
- Right of access – You may request a copy of the personal data we hold about you.
- Right to rectification – You may ask us to correct personal data that is inaccurate or incomplete.
- Right to erasure – You may ask us to delete your personal data where there is no lawful reason for us to continue processing it.
- Right to restrict processing – You may ask us to restrict how we use your personal data in certain circumstances.
- Right to data portability – Where applicable, you may request that personal data you have provided to us is supplied in a structured, commonly used and machine-readable format or transferred to another organisation.
- Right to object – You may object to certain processing, including processing based on legitimate interests and direct marketing.
- Rights relating to automated decision-making – Where applicable, you have rights concerning decisions made solely through automated processing that produce legal or similarly significant effects.
- Right to withdraw consent – Where we rely on your consent, you may withdraw it at any time. This will not affect the lawfulness of processing carried out before consent was withdrawn.
- Right to complain – You have the right to raise concerns with us about how we handle your personal data and to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
To exercise any of your rights, please contact us using the details provided in this Privacy Policy. These rights are not absolute, and exemptions may apply depending on the circumstances.
Data Retention
How Long We Keep Your Personal Data
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, managing our relationship with you, meeting contractual obligations, resolving disputes and complying with legal, regulatory, tax and accounting requirements.
Our typical retention periods are:
| Type of Information | Typical Retention Period |
|---|---|
| General enquiries and contact form submissions | Up to 2 years after the last meaningful contact |
| Client and service records | Generally up to 6 years after the end of the client relationship |
| Contracts, invoices and financial records | Generally 6 years, subject to applicable legal and accounting requirements |
| Tender-related documents and project records | Generally up to 6 years following completion of the engagement, unless a shorter or longer period is appropriate |
| Tender Portal account information | For the duration of the account and for a reasonable period following account closure |
| Marketing information | Until you unsubscribe, withdraw consent or object to the processing, or until the information is no longer required |
| Recruitment and unsuccessful applicant information | Normally up to 6 months after the recruitment process, unless there is a lawful reason or agreement to retain it for longer |
| Website and technical information | Retained only for as long as reasonably necessary for security, analytics and operational purposes, depending on the technology used |
These periods are general guidelines and may vary where a different retention period is required or justified by law, contractual requirements, regulatory obligations, the establishment or defence of legal claims, or the nature of the information concerned.
At the end of the applicable retention period, personal data will be securely deleted or anonymised unless we have a lawful reason to retain it for longer.
We periodically review the personal data we hold to ensure that it is not retained for longer than necessary.
Complaints and the Information Commissioner’s Office
If you have any concerns about how My Projectz collects, uses or protects your personal data, please contact us in the first instance so that we can investigate your concern and, where appropriate, take steps to resolve it.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom
Telephone: 0303 123 1113
Further information about raising a concern or complaint is available directly from the ICO.
Visit the Information Commissioner’s Office
Changes to This Privacy Policy
- We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
- We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “last updated” date at the top of this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us.